Our Return Policy

 

The products that we make or distribute are guaranteed to function to your satisfaction. If you are not completely satisfied, return the product within thirty (30) days of delivery for exchange or refund. All returns must be authorized by telephone, letter or email prior to the return of the product. You will be given a return authorization number to accompany the product back to us. Returns must be sent freight prepaid.

Returns must be in good condition (excluding warranty returns). Credit will be issued after the product is received and inspected. Assuming the product is in good condition you would receive credit for the cost you paid plus any freight charges incurred with the original shipment.

Note: If you are not satisfied with a part or product of ours the returns will be treated as mentioned above, otherwise, there will be a 15% restocking charge.

 

 

 

 Copyright© 2008 Western Dairy Research, Inc. All rights reserved. Revised: December 3, 2008